Delivery Policy

Thank you for choosing  Grace Grace Florals for your floral needs! Our delivery policy outlines important information regarding the delivery of our products to ensure a smooth and satisfactory experience for our valued customers.

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1. Delivery Area: We offer delivery services within El Paso County, Texas, and surrounding areas. including Canutillo TX, Anthony TX, Anthony NM, Upper Valley El Paso, The Willows, Westside El Paso, Downtown El Paso, Sunland Park NM, and Santa Teresa NM. Please note that delivery to certain remote or inaccessible areas may be limited or unavailable.

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ZIP CODES

79821, 79835, 79901, 79902, 79903, 79911, 79912, 79913, 79922, 79930, 79932, 79943, 79944, 79945, 79946, 79947, 79948, 79949, 79950, 79951, 79952, 79953, 79954, 79955, 79958, 79960, 79961, 79968, 79976, 79978, 79980, 88008, 88021, 88063

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2. Delivery Times: We strive to deliver your orders promptly and efficiently. Our standard delivery times are 9:00 am- 4:30 pm Monday- Friday, and same-day delivery may be available for orders placed before 1pm. However, delivery times may vary depending on factors such as order volume, weather conditions, and holidays.

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3. Delivery Fees: Delivery fees are calculated based on the delivery address and the selected delivery option. The delivery fee will be displayed at checkout before completing your purchase.

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4. Delivery: You will receive a "Delivery is on its way"email. This confirmation serves as proof of delivery.

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5. Recipient Availability: It is essential to ensure that someone is available to receive the delivery at the specified address during the scheduled delivery window. If the recipient is unavailable, we will attempt to contact them or leave the delivery in a safe and secure location whenever possible. However, we cannot be held responsible for any damage, loss, or theft of items after delivery.

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6. Incorrect or Incomplete Addresses: Please double-check the accuracy and completeness of the delivery address provided during checkout. We are not responsible for delays or unsuccessful deliveries due to incorrect or incomplete addresses. Additional charges may apply for redelivery attempts or address corrections.

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8. Contact Us: If you have any questions, concerns, or special requests regarding our delivery policy, please don't hesitate to contact us at info@elpasogracegardens.com or 915-877-2745

By placing an order with Grace Gardens Florals, you agree to abide by our delivery policy and terms of service outlined herein.

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